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UAS Drop-In Services

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Please note Drop-In hours are CANCELLED starting Friday, June 21 through Friday, August 2. For assistance, please email or call 302-831-3020 during regular business hours.

Drop-Ins will resume on Monday, August 5

When: 1pm to 4pm, Monday-Friday

Where: 109 Mitchell Hall

Here in UAS, our Academic Program Managers can assist students with matters outside of the major. CAS students advisement for routine matters can be seen without an appointment during our Drop-In Hours, from 1PM to 4PM every weekday. Those who cannot stop by in the afternoon are asked to call (302) 831-3020 for a morning appointment. 

Drop-In hours are typically staffed by just one UAS Program Manager. These meetings are intended to be brief - about 15 minutes - if you know that your concerns might take longer, please call for an appointment. During Drop-In hours, students are seen in order of arrival and it is possible that there may be a bit of a wait. We will let you know how long the wait might be when you check in.

Please be aware that during certain times in the semester (during drop/add, around the academic change deadline, and during any registration periods) our Drop-In volume is very high. During those times, please be prepared to wait to be seen. If you'd like to call ahead to check on the wait, please feel free: (302) 831-3020. If, in the very rare circumstance that walk-in hours will be cancelled, this information will be posted on this website and/or the door to our office.

As always, please feel free to email us with non-urgent concerns: . We'll get back to you within 2 business days (often sooner).

​Students may visit the office during WALK-IN HOURS for the following services:

General Questions Students with routine questions are invited to meet with a UAS Program Manager during Drop-In hours. However, "quick questions" (clarification of a policy, questions about breadth, etc.) can be answered via email: , and students with complex questions or multiple concerns should call (302) 831-3020 to schedule an appointment with a Program Manager.

Excused Absence If you need to discuss an excused absence, please call (302) 831-3020 or visit during our office's Drop-In hours. If you have missed more than a week of class, please call to make an appointment. 

Changes of Registration after Drop/Add Our staff members will be happy to help students understand the implications of withdrawing or changing course registration to Audit or Pass/Fail.

University Withdrawal or Leave of Absence Our office can assist students with withdrawing from the University entirely or with taking an official Leave of Absence. For Educational Leave of Absence, students should be prepared to provide documentation (course enrollment at another institution, etc.). For more information about time away from the University, please visit the Registrar's website.

Please note: Medical Leave of Absence is processed through the Office of the Dean of Students. Military Leave of Absence is processed through the Veterans Service Coordinator.

Other If you are not sure if we're the right place, please call us: (302) 831-3020 or email . We'll let you know if Drop-Ins are appropriate.

You should make an APPOINTMENT to discuss:

Change of major guidance For complex questions and concerns related to changes of major, students should email or call UAS (302) 831-3020 to set up an appointment with a Program Manager. Additional guidance for students interested in changing their major can be found here.

Long-term Academic Planning Course selection for each semester should be planned by students and discussed with faculty advisors. However, we realize that students are often trying to plan multiple academic programs and want to know how they can satisfy different requirements and still meet their intended graduation term. For things like this, please call or email for an appointment.

Extenuating Circumstances Sometimes, unexpected things get in the way of your academics or continued studies. If you are experiencing unusual circumstances that are impacting your ability to remain enrolled, please call our office at (302) 831-3020 or email. We can either assist you directly or connect you with the people on campus who can assist you.

The following do not require a meeting with our staff members:

Quick/General Questions If you simply need clarification of a policy or need assistance with finding information, please feel free to email our staff members at . We'll get back to you within two business days with a thorough answer to your question. When sending us a message, please include your full name and student ID number so that we can provide you with information as it applies directly to you.

Degree Checkout UAS completes official Degree Checkouts for all students who are seniors within CAS. Degree Checkouts are automatically completed in the semester prior to a student's graduation term (as listed in UDSIS). For example, all students who have Spring graduation terms listed in UDSIS will receive a Senior Checkout in the middle of the Fall semester prior to graduation. Our office does not schedule appointments for Degree Checkouts; instead they are automatically sent to students' email addresses. Students who would like to find out about the status of their Degree Checkout can email the office at . For a more thorough explanation of the Degree Checkout process, please visit our Degree Checkout FAQ page.

Degree Clearance No meeting is required in order to verify that you have completed all degree requirements. After you have completed your final semester, our staff members provide confirmation to the Registrar's Office. Using your Degree Checkout and Degree Audit in UDSIS, we verify that you have, in fact completed all of your requirements and are eligible for your degree. There is nothing that you need to do to initiate this process. Once we have confirmed your eligibility, the Registrar's Office will post your degree to your official transcript and order your diploma. Read more information about degree conferral, graduation ceremonies, and diplomas.

Transfer credit UAS Program Managers are authorized to provide approval for transfer of credit on behalf of the Assistant Dean of the College of Arts & Sciences. Before visiting UAS, you should complete steps 1-3 of the transfer credit process as listed on the Registrar's website for currently enrolled students BEFORE seeking the Assistant Dean's signature.

Completed Transfer Credit Evaluation (TCE) forms (including additional documentation, such as email from faculty with course evaluation) should be dropped off with reception in 109 Mitchell Hall. A Program Manager will review your TCE form and documentation and provide the signature of approval. You will receive an email when your TCE form has been signed. Our staff will forward to the Registrar on your behalf.

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